Thursday, April 16, 2009
Note to Self: Opening and Printing Tricky Adobe Documents
We're having a rash of problems with people not being able to print Adobe documents. Our techies have no solution since it is "intermittent".
So, we had a man's resume that he had created on an online site, and it was an Adobe doc but showed as a Word doc on his flash drive. It did not open in Word with any of the encoding options. We've seen this before and had no solution, but today, my tiny brain said, "look at the document Properties" why isn't the dang thing recognizing the formatting?
I still don't know the answer but I did see that the file was set to "open with" Microsoft Word but nada happened of use. So I looked to see if it could be opened with another type of program and there was Adobe Acrobat 9 all snuggly and shiny. I changed the doc to "open with" Adobe 9 and voila! a lovely resume.
I'll never remember that if I don't jot it down someplace. *scribble*